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Orders are shipped out everyday at 4 PM CST.
Any orders placed after 4 PM CST will be processed the next business day.
Orders placed on friday after 4 PM CST Or Weekends will be processed on following Monday as we are closed on Weekends.
Coupon codes are to be entered in shopping cart page.
Please refer to this guide for clear demo.
Click here to access the guide.
All international orders can take between 6-10 business days to be received.
Shipping times also defer for some countries. International shipping costs varies.
Please refer to our shipping calculator(shipping estimator in shopping cart page) before checkout to get an estimated shipping price. You can see shipping estimator only after adding items to the cart.
Link to our shopping cart page: https://www.sistawigs.com/index.php?route=checkout/cart
ALL INTERNATIONAL Orders: You will be liable for any taxes and duties (e.g. VAT, customduty, etc.) that apply to your purchase. In some rare cases additional chargessuch as services, agencies, or brokerage fees are associated with your deliveries, and these are charged by local agents. These charges are at the discretion of each country and some countries have more charges than others.Please contact your local UPS site with further inquiries. They should be ableto give you an estimate on what you should expect to pay.
Customs/Duties/Extra Charges on All INTERNATIONAL ORDERS:
You will be Responsible for Any/ALL charges Related to Customs/Duties/VAT/Misc. Charges applied by your country.
Please Inquire to your local postal authorities regarding applicable charges prior to Buying. We are in no way liable for any extra charges incurred.
We may be able to make the following changes within 1 hour from when you placed your order:
--> Cancel your order you can cancel yourself(Go to Account > Order History)
--> Decrease the quantity of an item
--> Remove an item
Our goal is to ship your order as quickly as possible. Once your order is placed, we are unable to make the following changes:
--> Add an item/Increase quantity
--> Change the payment method
--> Change the shipping address
Please make sure that you have entered correct billing address. Please make sure to enter any apartment/unit/suite number or middle initial which is one of the reasons for payment being declined.
All orders can take between 2-72 hours to be processed.
All orders placed Fridays after 4:00 pm will not be processed until Monday.
Orders Placed during federal holidays will be processed next business day.
Tracking numbers usually takes up to 12 hours to be updated on carriers' website. If there is no update even after 12 hrs please email us: email@example.com and we would be happy to help you out.
In this case, the Bank merhcant will show a status as pending since it was an attempted purchase but the money was NOT taken from the your account. Your bank will have to clear the pending charge. Please contact your bank.
If you received the wrong merchandise or merchandise we sent you is defective, please contact us within 5 business days of receiving item(s) for us to investigate on the matter. Once we verify that you receive wrong item we will e-mail or fax you UPS pre-paid return label for you to send the wrong item back to us. Do not just mail it back to us. Please email firstname.lastname@example.org with your order number and specifics on what we messed up, and we will take care of it for you. If we don't receive wrong item within 30 calender days of you contacting us we will void out the UPS return label and reject the wrong item back to you.
Sistawigs.com reserves the right at our discretion to make changes to these policies without notice. Please check this page periodically for changes. Prices, specifications, and availability of products are subject to change without notice.
All Sales are final. NO returns, NO Exchange on MAKE UP ITEMS
For your security and to avoid fraudulent activity, We have the right to review and verify all orders prior to shipping for security reasons. The form of verification may vary.